Sensier HouseTel: 01388 817777
Oxford RoadTel: 01388 810081
Our nurses work in the treatment room on a daily basis from 08:30 - 18:00 Monday to Friday. Typically they deal with immunisations holiday advice, vaccinations, blood tests, dressings, removal of stitches, ear syringing, hearing tests, blood pressure checks, cervical smear tests, health promotion clinics and general advice. They are also available to offer contraceptive advice on contraceptive matters.
A medical check-up is offered to all patients between 16 and 65 who have not seen a doctor in the past three years. This will include blood pressure, urine and weight checks plus a cervical smear for females.
All patients over 65 are invited each year to attend the surgery for an Influenza jab. A basic check-up will be carried out at this appointment.
The practice is sympathetic to the use of so-called Complementary Medicines or Treatments, though in general in addition to, rather than a replacement for, modern medical care. Doctors in the practice have experience of patients benefitting from Acupuncture, Hypnotherapy, Homeopathy and Herbal medicines as well as treatment by Osteopaths and Chiropractitioners.
If you are considering using any of these or other complementary treatments do please discuss it with a doctor who will offer guidance and also ensure that the proposed treatment is appropriate and not in conflict with any medical treatment that you are receiving. They can also advise which, if any, treatments are available within the NHS.
The practice also welcomes feedback on your experience, and the results, of using any Complementary Medical Treatment.
If you need to have a blood test you can attend our daily blood clinic which runs 8:40 am to 10:50 am , Monday to Thursday, and 2 pm to 3:30 pm on Friday at the Oxford Road premises.
You do not require an appointment, just check in with Reception on your arrival.
Priority will be given to workers and fasting bloods between 8:40am and 9am. Note: No fasting bloods on Fridays.
The clinic may not be suitable for some more complicated blood tests but you will be advised by the health care professional who refers you for a test or by the receptionist when you call for an appointment.
Contact Reception for more information.
If you have a recent problem with your eyes - such as sore eyes, red eyes or visual disturbance - you can be assessed and treated by our local Minor Eye Conditions Service. This is a free NHS service available from a number of local opticians.
Conditions that can be seen under the service include:
This is not a sight test. Also, if you have major eye condition that is being regularly monitored by your optometrist or hospital eye service, this will not be covered by this service. Examples are cataracts, diabetic retinopathy or glaucoma.
If you are registered with a local GP you can use this free service. It is for people of all ages - adults and children. Children under 16 years of age must be accompanied at their appointment by an adult.
Registered optometry practices (opticians) offering the service are listed on below. An appointment will normally be required, so telephone first. Appointments are available during normal working hours and some practices offer appointments at the weekend. Not all practices have an optometrist available every day, but if they don't, they will be able to find you an alternative appointment nearby
To make an appointment, call one of the opticians listed below. You will be asked some questions about your symptoms in order to assess how quickly you need to be seen by the service, which will normally be within 24 hours in urgent cases and within a few days for routine appointments.
Please take your glasses and a list of your current medication with you to the appointment. The optometrist may put drops in your eyes to enlarge your pupils in order to get a better view inside your eyes. You should not drive until the effects of these drops have worn off, which may take a few hours.
If your eye condition is more serious the optometrist will book you an urgent appointment at a hospital eye clinic. If you need a routine appointment with a hospital, the optometrist will organise this for you.
If your eye condition is in relation to your general health, you may also be advised to make an appointment with the Practice.
Click here for more information
If you have a minor injury, 24/7, 365 days a year, you can go to a Minor Injuries Unit at:
However, we would advise that you call NHS 111 to get an appointment thereby reducing your waiting times in the unit.
Examples of a minor injury are:
The NHS belongs to us all. Lets use it responsibly. The way you use your NHS matters - using it wisely means we can develop and invest in local services to make your NHS fit for the future.
Phone 111 and TALK before you WALK
If you're unwell between 8am and 6pm, Monday to Friday, you should ring the Practice and book an urgent same day appointment with a health care professional. This will normally be at St Andrew's but may be at a GP Practice nearby. You can no longer visit the Walk In/Urgent Care Centre at Bishop Auckland which was closed in April 2017.
If you are unwell when the surgery is closed, you should ring 111, where you will be seen based on your need. This could be a GP practice close to where you live, known as a Primary Care Service, or the Minor Injuries Unit at Bishop Auckland Hospital or Peterlee Community Hospital.
Just to make it clear
For immediate, life-threatening emergencies, call 999.
We have a clinic at the St Andrew's site, on most Wednesday afternoons from 4:20pm and 5:20pm to discuss all health issues, including sexual health. No appointment is necessary.
The clinic is open to all teenagers, whether registered with our Practice or not.
There will not be held on the 18th of December.
These are usually carried out by a practice nurses by appointment. They fall into four general categories: Children, Adult and Travel.
In general the practice will contact you when further vaccination or immunisation protection is recommended (except where travel related) but please do not hesitate to contact the practice for an appointment if you consider that you need additional protection.
If you have any questions about vaccinations or immunisation please contact reception in the first instance. If necessary, they will arrange for you to speak with one of the nurses or doctors.
For more information on schedule of immunisations please see the NHS Choices website.
The practice will contact a parents of children regarding the recommended programme of immunisation and vaccinations for all children up to the age of 18.
Vaccinations are usually carried out by a Practice Nurse at the Immunisation Clinic on a Friday morning between 9.30 am and 11.30 am. These clinics are usually held at our Oxford Road site. Babies that are due immunisations will be invited to attend and will be given an appointment time.
While the practice is sympathetic to the views of a number of parents regarding some vaccinations and will endeavour to accommodate the wishes of parents as far as possible it is the professional view of all doctors in the practice that the benefits of the recommended programme of immunisation and vaccinations for children far outweigh any potential risk.
Children aged two and three will be given the vaccination in the Practice, usually by a Practice Nurse. Children who are four years old are also eligible for flu vaccination provided they were three on 31 August 2018.
The Practice has written to those families.
Please see the NHS website for more information.
Tetanus Boosters are not normally recommended. Please see the NHS website or contact the Practice if you believe you need a Tetanus booster.
From time to time situations may develop or new vaccinations become available that may make additional vaccinations desirable. Typically these will get media attention. We will endeavour to provide information for patients on the Notice Board and Medical News pages of this website under News, together with posters on the practice noticeboard.
Our 2019 walk-in clinics have ceased.
If you still want a flu vaccination, you can book an appointment by phoning the normal practice number 01388-817777 (St Andrew's) or 01388-810081 (Oxford Road). You will be advised at time of booking whether your appointment is at the Oxford Road or St Andrew's site.
Note: If you decide not to have the vaccination or decide to have it elsewhere, please let us know so that we can enter this on your medical record.
For more information download this leaflet
A vaccine to prevent shingles, a common, painful skin disease is available on the NHS to certain people in their 70s. The shingles vaccine is give as a single injection. Unlike the Flu jab you'll only need to have the vaccination once and you can have it at any time of the year, though many people will find it convenient to have it at the same time as their annual flu vaccination.
Shingles can be very painful and uncomfortable. Some people are left with pain lasting for years after the initial rash has healed. And shingles is fatal for around 1 in 1,000 over-70s who develop it.
The shingles vaccine is routinely available to people aged 70 or 78 on the 1st of September each year. You become eligible for the vaccine on the 1st of September each year after you have turned 70 or 78 and remain eligible until the last day of August the following year.
In addition, anyone who was eligible for immunization in the first three years of the programme but has not yet been vaccinated against shingles remain eligible until their 80th birthday.
Anyone aged 80 and over is unsuitable to have the shingles vaccination on the NHS because it seems to be less effective in this age group.
You do not need to do anything as the practice will invite you to the surgery for the vaccine when you become eligible. If you can't go to the appointment you're offered, contact Reception to arrange a new appointment.
It is important that you do not leave it too late to have the vaccination as we may only be able to give it to you before the end of August of the year following eligibility. For more information go to the NHS website
Hepatitis B vaccination is not routinely available as part of the NHS vaccination schedule. It's only offered to those thought to be at increased risk of Hepatitis B or its complications. GPs are not obliged to provide the Hepatitis B vaccine on the NHS if you're not thought to be at risk.
There will be a charge for the vaccine if you want it as a travel vaccine, or you may be referred to a travel clinic so that you can get vaccinated privately. The current cost of vaccine (in 2015) is around £40 per dose.
For more information please see the NHS website
If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required.
There is further information about countries and vaccinations required on the links below
It is important to make this initial appointment as early as possible - at least 6 weeks before you travel - as a second appointment will be required with the practice nurse to actually receive the vaccinations. These vaccines have to be ordered as they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.
Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.
Travel Health Questionnaire
To help us offer the appropriate advice, please fill out the online form before coming to see the nurse.
Travelling in Europe
If you are travelling to Europe the EU has published useful information for travellers on the European website.
Enter all or part of your postcode in the box below and click one of the buttons
to find those services that are local to you.
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