Opening Times

Sensier House premises is open from 8 am to 6 pm (5 pm at Oxford Road premises), Monday to Friday - emergency phone calls only between 8 am and 8:30 am. The doors open at 8:30 am.

Reception staff and a duty doctor or nurse are available during these hours.

Both premises are closed for lunch from 1 pm to 2 pm.  

During the lunch period, the Practice telephone has a message saying we are closed for lunch but gives the practice mobile as a number for emergencies.

There are now a limited number of appointments available
until 7:30 pm, two evenings per week  

Updated:  06/08/2019

Primary Care Service

A Primary Care Service is available at St Andrew's, Sensier House, between 8am and 1pm on Saturdays, Sundays, and Bank Holidays and weekdays between 6pm and 8pm. 

Please phone 111 who may be able to give you an appointment. 

Alternatively you can use NHS 111 online at 111.nhs.uk

This is not a walk-in service and does not offer prescription, appointment or phone services.

Updated:  06/08/2019

When We Are Closed

When the practice is closed, except at lunchtime, call 111 for free where you will be seen by the right healthcare professional, as close to your home as possible.

Please remember to ‘Talk before you Walk’ – dial 111 first as you must have an appointment to be seen in one of the primary care service/ hubs across the Durham Dales, Easington and Sedgefield area.

You may also use NHS Online at 111.nhs.uk.  

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

Updated: 13/10/2019

Staff Training

Most staff training is arranged so that it does not impact the service to our patients. However, the practice will close at 1 pm one afternoon per month for staff training.  

When the practice is closed call NHS 111 for free where you will be referred to the right healthcare professional, as close to your home as possible.

Please remember to ‘Talk before you Walk’ – dial NHS 111 first, as you must have an appointment to be seen in one of the primary care service/ hubs across the Durham Dales, Easington and Sedgefield area.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

Both sites will be closed for Staff Training from 1 pm on the following days:

Updated:  15/12/2019

Everything you need to know about 7 day access to Primary Care Services

Key Message:

The NHS wold like patients to always think GP Practice First if they feel unwell.  GP practices are open 8am to 6pm, Monday to Friday.   If you need to be seen the same day (unplanned clinical need) requiring a same day primary care clinical response, you should always contact their GP Practice first or, NHS111 after 6pm and weekends/bank holidays.

You can also use NHS111.NHS.UK , 24 hours a day, 7 days a week.

Our clinical commissioning group has issued the following 'easy read' guide about 7 day access to Primary Care Services.

Updated:  13/10/2019