Open Hours

We are open

Our opening hours are Monday to Friday from 8am to 6pm, except on Bank Holidays.

Oxford Road is closed for lunch from 1pm to 2pm. 

There are occasions when we need to close our Oxford Road premises due to lack of senior staff. 

Patients with appointments at Oxford Road on those dates will be informed.

Updated: 05/03/2026

Opening Times

Please select a site

Extended Hours

There is Primary Care coverage across our Primary Care Network between

✔️ 6pm and 8pm, Monday - Friday
✔️ Saturdays, 9am to 5pm. 

Please note at these times your appointment will be at one of five practices within the PCN.  You will be advised of the location at the time you book your appointment.

As you may not be consulted by St Andrew’s practice staff, you must consent to your records being viewed by staff at the appointment location.

Sundays and Bank Holidays are covered by NHS 111 service where patients will be directed to a local hub.

For more information - click here

Updated:  05/03/2026

When we are closed

When the surgery is closed, call NHS 111 for free where the right healthcare professional will see you, as close to your home as possible.

Please remember to ‘Talk before you Walk’ – dial NHS 111 first as you must have an appointment to be seen in one of the primary care service/ hubs across the Sedgefield North Primary Care network

You may also use NHS Online at https://111.nhs.uk/. 

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

Updated:  04/05/2025

NHS On-Line

NHS 111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need to treat yourself at home or go to a Primary Care Centre.  If you need face to face medical attention, you may be asked to attend a Primary Care Centre.

Reviewed:  04/0/2025

Urgent Treatment Centres

Urgent treatment centres (UTCs) provide urgent medical help when it's not a life-threatening emergency. They can diagnose and deal with many common problems people go to A&E for.

Services can be accessed by calling 111 or online at NHS 111 - this is the best way to access our services as 111 staff are able to either book you an appointment or signpost you the most appropriate service, for example the Emergency Department, a pharmacy or GP practice.

Patients who self-present to our Urgent Treatment Centres will be triaged (clinically assessed and prioritised) by an Urgent Care practitioner, and, if appropriate, they will ask you to wait or return at a later time, or will signpost you to the most appropriate service. 

Urgent Treatment Centers are not an Emergency Department

If you have a suspected heart attack, stroke, severe allergic reaction, seizure, severe blood loss, altered level of consciousness, or have had a serious accident - you MUST call 999 immediately. 

Waiting times vary due to the unpredictable nature of our service. Staff will see patients on a priority basis according to their level of clinical need. Our staff will not tolerate violent or abusive behaviour. Services are available for children and adults of all ages.

 For more information:

Updated:  14/03/2026

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NHS111

Page last reviewed: 14 March 2026
Page created: 22 June 2025