Open Hours

We are open

Our opening hours are Monday to Friday from 8 am to 6 pm.   

Both Sensier House and Oxford Road are closed for lunch from 1 pm to 2 pm.  If during this time you have an emergency that cannot wait until the Surgery reopens, please call NHS 111.  In a genuine emergency you should call 999.

There are occasions when we need to close the Oxford Road premises due to lack of senior staff.  Patients with appointments at Oxford Road on those dates will be informed.

Published: 08/07/2025

Extended Hours

There is Primary Care coverage across our Primary Care Network between 8 am and 8 pm, Monday - Friday and Saturdays 9 am to 5 pm. 

Please note at these times your appointment will be at one of five practices within the PCN.  You will be advised of the location at the time you book your appointment.

As you may not be consulted by St Andrew’s practice staff, you must consent to your records being viewed by staff at the appointment location.

Sundays and Bank Holidays are covered by 111 service where patients will be directed to a local hub.

Reviewed:  04/06/2025

When we are closed

When the surgery is closed, call NHS 111 for free where the right healthcare professional will see you, as close to your home as possible.

Please remember to ‘Talk before you Walk’ – dial 111 first as you must have an appointment to be seen in one of the primary care service/ hubs across the Sedgefield North Primary Care network

You may also use NHS Online at https://111.nhs.uk/. 

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

Updated:  04/05/2025

NHS On-Line

NHS 111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need to treat yourself at home or go to a Primary Care Centre.  If you need face to face medical attention, you may be asked to attend a Primary Care Centre.

Reviewed:  04/0/2025

a group of people sitting in chairs

NHS111

Urgent Treatment Centres (UTC's)

If you have a minor injury, 24/7, 365 days a year, you can go to a Minor Injuries Unit at:

However, we would advise that you call NHS 111 to get an appointment thereby reducing your waiting times in the unit.

Examples of a minor injury are:

  • Sprains and strains
  • Broken Bones
  • Wound infections
  • Minor burns and scalds
  • Minor head injuries
  • Minor eye injuries
  • Insect and animal bites

The NHS belongs to us all.  Lets use it responsibly.  The way you use your NHS matters - using it wisely means we can develop and invest in local services to make your NHS fit for the future.

Phone 111 and TALK before you WALK

For more information: When to use an Urgent Treatment Centre

Updated:  02/04/2025

Page last reviewed: 08 July 2025
Page created: 22 June 2025