Our Reception team led by the Assistant Practice Manager will normally be your main point of contact with the Practice either on the phone or at the Reception desk. All our receptionists are fully trained and between them have completed many courses including customer service, occupational health & safety, medical terminology and basic life support. You will find they are all friendly, polite and approachable, and are there to assist you in any way they can as efficiently as possible.
Life can get hectic on the reception desk at times and emergencies only ever happen when there is a queue at the desk and every phone is ringing! We do appreciate your patience if circumstances cause a delay in dealing with you.