If things do go wrong, the Surgery would like to hear from you, so that we can quickly put them right and learn from your experiences. We would also like to know what you think about our services generally and what suggestions you have for improvements.
We are also pleased to hear about and pass on your praise and comments about the staff and their efforts to help you.
You may:
- use the suggestion boxes which are located in Reception area of both Sensier House and Oxford Road
- email at nencicb-cd.standrewsmedicalpractice@nhs.net for the attention of Bev Barrett, Assistant Practice Manager, or
- telephone Reception on 01388-817777
Please note: The email account is only monitored at specific times during the day so should not be used for urgent messages, medical advice or booking of appointments.
If you need urgent advice or the information you are emailing needs urgent action, please contact the surgery on 01388 817777.
Updated: 23/06/2025