Healthwatch County Durham helps you and your family get the best out of health and social care services in County Durham. They are the independent champion for people who use health and social care services.

They are here to make sure that those running services, put people at the heart of care. Their sole purpose is to understand the needs, experiences and concerns of people who use health and social care services and to speak out on their behalf. They focus on ensuring that people’s worries and concerns about current services are addressed. We work to get services right for the future.

They are here to listen to what you like about services and what you think could be improved. No matter how big or small the issue, we want to hear about it.

Where possible, we will let you know when changes are planned to services in our community and help you have a say. We will also encourage those in charge of local care to involve you when changes are being planned to services.

For more information about their services / surveys go to Healthwatch County Durhams website.

Updated 26/12/2021

Latest Information

Added:  10/07/2023

Annual Report

We are happy to share our Annual Report with you! 

Find out what we have been doing over the past year, our findings and how we have made a difference with your help! Also, find out about our priorities for 2023-2024. Click this link to take you to the report https://bit.ly/3CTgliR 

Hospital Discharge Survey

Hospital discharge is one of our workplan priorities for 2022/23 and we would like to hear from you, or someone you care for, if you have any experiences from being discharged from a hospital in County Durham within the last year. 

The link to the survey is here. https://www.surveymonkey.co.uk/r/8PZ2J38   

If you would like a paper version or support in completing this, please contact Julia Catherall on 07756 654218 or email julia.catherall@pcp.uk.net

Everything you tell us is confidential.

Care in Later Life

Health and Care leaders in County Durham are keen to hear from people aged 50+ about their expectations for their possible future support needs.

Your comments will be used to inform future planning decisions regarding the range of services available in County Durham.

People can share their thoughts by answering the online set of questions.

You can find out more about what this relates to on the County Durham Care Partnership website