Healthwatch County Durham helps you and your family get the best out of health and social care services in County Durham. They are the independent champion for people who use health and social care services.
They are here to make sure that those running services, put people at the heart of care. Their sole purpose is to understand the needs, experiences and concerns of people who use health and social care services and to speak out on their behalf. They focus on ensuring that people’s worries and concerns about current services are addressed. We work to get services right for the future.
They are here to listen to what you like about services and what you think could be improved. No matter how big or small the issue, we want to hear about it.
Where possible, we will let you know when changes are planned to services in our community and help you have a say. We will also encourage those in charge of local care to involve you when changes are being planned to services.
For more information about their services / surveys go to Healthwatch County Durhams website.
Tel: 0800 304 7039
Email: healthwatchcountydurham@pcp.uk.net
Updated 10/04/2024
North East Independent Complaints Advocacy
NHS Advocacy is now provided by North East NHS Independent Complaints Advocacy (ICA),supporting individuals complaining about the NHS in the following local authority areas: Darlington, Durham, Newcastle, North Tyneside and South Tyneside.
Tel: 0808 802 3000
Email: ica@carersfederation.co.uk
Added: 10/04/2024
Annual Report
You can read Healthwatch Durham annual report here.
Added: 24/07/2024