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Waiting Area TV Presentation

 Click here for the latest presentation (Version 24.04 dated 18/03/2024) 

Updated: 18/03/2024


Have you received a text message inviting you for an appointment?

Since the 10th January we have been trialling a new system for inviting patients in for some of the following appointments:

  • Blood Tests
  • Blood Pressure Check
  • Diabetic Foot Screening
  • Cervical Screening
  • Health & Wellbeing Coach

This is not a replacement for appointment invitations but is another method of inviting you to come in for an appointment where we would normally contact you via telephone. You will be able to see the same appointments that are available to our reception team.

Invite links like the one in this image are only sent to patients who have provided us with a mobile telephone number and consented to receiving SMS messages from the practice.

To book an appointment:

  1. Select the link
  2. Enter your DOB
  3. Select the Day/Clinic to suit
  4. Select the time to suit
  5. Select Book appointment

If you receive an invite for a Blood Test or Blood Pressure check and do not book an appointment using the link, you will receive a second invite four working days later.

Patients who do not book following their second invite will be contacted by telephone.

As mentioned earlier in this post we are in the early stages of trialling specific clinics while we review and audit the system. We welcome feedback and as always if you wish to ring to book your appointment you can.

 Added:  31/01/2024


St Andrews Dispensary

dispensing poster

Added:  10/10/2023


General Podiatry and Foot Health Care

County Durham Darlington Foundation Trust (CDDFT) podiatry service provides assessment, diagnosis and treatment of conditions affecting the lower limbs and feet.

Reasons for referral can include but are not limited to: flat feet, osteoarthritis, plantar fasciitis, tendonitis, verruca, in-growing toe nails, ankle/foot pain.  However, the service is unable to provide care for people requiring simple toe nail cutting or pedicure.

You can self-refer to podiatry without needing to see your GP or Health Care Professional first. Please help us improve access and appointment availability at your GP surgery by using the on-line form to refer yourself, instead of contacting your doctor.

On-line referral form: https://www.surveymonkey.co.uk/r/CDDFTPodiatrySelfReferral 

For more information go to the CDDFT website at: https://cddft.nhs.uk/our-services/community-services/adult-services/foot-health/services-we-deliver/general-podiatry-and-foot-health.aspx 

Added:  14/11/2023


Supporting your recovery after COVID

As you find yourself recovering from COVID, you may still have symptoms that affect your body and mind.  These symptoms should get better over time and some may last longer than others, but there are things you can do to help.

Your COVID Recovery is here to support you and help you to understand what has happened and what you might expect as part of your recovery.

Added: 30/07/2023


Covid Every Story Matters

The pandemic affected every single person in the UK and, in many cases, continues to have a lasting impact on lives. Every one of our experiences is unique and this is your opportunity to share the impact it had on
you, and your life, with the Inquiry.

Every story shared with us will be used to shape the Inquiry’s investigations and help us to learn lessons for the future. Stories will be collated, analysed and turned into themed reports, which will be submitted into each relevant investigation as evidence. The reports will be anonymised.

For more information see this easy read leaflet or go to their website

Added:  10/07/2023


Acronyms in the NHS

Do you ever wonder what acronyms in the NHS mean?  What is a F2 GP?  What a PCN?

The Patient Group have published a list to hopefully help you.

Click /here to view the list

Update:  08/03/2024


Are you waiting for a hospital appointment or operation?
My Planned Care gives you help and support while you wait

The My Planned Care website supports people waiting for a hospital appointment, operation or treatment, and provides advice and support while you wait.

This includes access to average hospital waiting times* and other useful advice including: helping you to prepare for your appointment; information on how to keep healthy; looking after your mental health; accessing financial help and other local support services. 

The site is easy to use and updated weekly. Carers, friends, relatives and NHS teams can access the site and support people if required. 

*Waiting list information for cancer treatments is not available on this website.

Reviewed:  22/01/2023


Minor Eye Conditions

If you contact the practice with a Minor Eye Problem there is a good chance you will be directed to a local Optician.

Opticians are best placed for such conditions and will be able to ensure the best course of treatment is offered. See the list of ailments below which can be dealt with by the Minor Eye Conditions Service:

  • Red eye or eyelids
  • Dry, gritty or uncomfortable eyes
  • Eye irritation and inflammation
  • A lot of recent discharge from the eye or watery eye
  • Recently occurring flashes or floaters
  • Painful eyeIngrowing lashes
  • Recent and sudden loss of vision
  • Foreign body in the eye

Follow this link https://primaryeyecare.co.uk/find-a-practice/   Enter your postcode and you can find a local Minor Eye Conditions Service

Added:  17/02/2024

 
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