Practice Management

Tracey Martin

Practice Manager

Bev Barrett

Assistant Practice Manager

Terri Bartlett

Personal Assistant to the Practice Manager.  Terri also deals with all complaints.

The Practice Manager / Assistant Practice Manager are responsible for ensuring that our Practice runs smoothly and efficiently. They are responsible for the administration of the practice. If you experience any difficulties with arrangements or have any suggestions for improving our services, please arrange to discuss these with the Practice Manager or her PA.

Updated:  26/01/2023


Elaine Robinson (Reception Supervisor)

Our Reception team led by the Assistant Practice Manager will normally be your main point of contact with the Practice either on the phone or at the Reception desk.   All our receptionists are fully trained and between them have completed many courses including customer service, occupational health & safety, medical terminology and basic life support.  You will find they are all friendly, polite and approachable, and are there to assist you in any way they can as efficiently as possible.

Life can get hectic on the Reception desk at times and emergencies only ever happen when there is a queue at the desk and every phone is ringing!  We do appreciate your patience if circumstances cause a delay in dealing with you.

Updated:  24/12/2021


Normally hidden away with their word processors, they provide the secretarial services that keep the practice running efficiently and smoothly.  They may also be the people who contact you to advise of hospital appointments or remind you of regular appointments at the surgery or who make your hospital appointments via the Choose and Book system operated at the surgery.

Updated:  24/12/2021

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